Our Mission
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Client Care
We are devoted to doing what is best for our clients. It is this commitment that drives us to provide the best value for each customer through comprehensive insurance reviews, coverage recommendations, and fulfilling expectations of superior customer service. Our customers are incredibly vital to our business, and we will always treat them as such.
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Education
Our entire staff maintains resident producer licenses. To maintain this licensure, every member of our team must meet minimum requirements for continuing education. In addition to these requirements, we encourage and facilitate our staff's pursuit of additional insurance designations to further their knowledge, expertise, and career.
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Product Offerings
We are dedicated to maintaining a finger on the pulse of the insurance industry. As an independent agent, we remain proactive in searching for and cultivating new markets and avenues to new product offerings from insurers. We offer comprehensive insurance plans because we are vigilant about gaining and maintaining access to all of the insurance products required to effectively protect your property assets and liability exposures.
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Community Outreach
Philanthropy has been an essential component of the corporation since its founding in 1943. Our community is incredibly important to us and giving back is a central to our corporate mission. Reinvesting into our public education as well as local non-profits is crucial to advancing our community and the culture around it.
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Profit
We seek to remain profitable through increased efficiencies, viable product offerings, and high customer retention so that we can continue to positively impact the lives of our clients, our employees, and the members of our community.
Our Values
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Respect
We respect our clients, our employees, and our companies. Here, we cultivate an environment where all people have an opportunity to speak, their ideas are heard, and everyone is engaged in the process.
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Integrity
We treat our clients, our employees, and our companies fairly. To our customers, we give honest advice, analysis, and recommendations. To our employees, we offer a safe, merit-based work environment of equal opportunity; one where they are acknowledged for their diligent efforts. To our companies, we represent risks honestly and completely, so as to foster a relationship of trust with the insurers we represent.
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Teamwork
We work together for the good of our clients. We have employees cross-trained to multiple positions to facilitate smooth workflows during demanding times of the year. We actively seek to cultivate an environment of servitude toward one another which benefits our clientele and the insurers whose products we sell.
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Excellence
We strive to do everything with accuracy and purpose. We endeavor to be the best we can be, to continue to educate ourselves, and to never stop learning. We seek a level of courtesy, professionalism, and efficiency that is tangible and evident in everything we do.