Our Staff
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Megan Shumaker Vice President
- Joined the Ruhl team in 2017
- Graduate of Manheim Central HS
- Graduated from Messiah College in 2004
- Lives in Manheim with husband Drew and daughter Larissa
- Member of Elizabethtown BIC Church- choir accompanist and children’s ministry volunteer
- Enjoys reading, playing piano, watching movies, and spending time with family
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Robert W. Moore, CIC, AFIS Director - Farm & Agribusiness
- Joined the Ruhl team in 1994
- Completed his Certified Insurance Counselor (CIC) designation in 2000
- Received the Agribusiness and Farm Insurance Specialist (AFIS) designation in 2007
- Graduated from Millersville University
- Resides with his wife Marcy on a small farm near Hellam, they have 3 children
- Member of Eastminister Presbyterian Church in East York, where he serves as church historian
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Robin Hilliard, CISR Account Manager - Farm & Agribusiness
- Joined the Ruhl team in 1995
- Completed her Certified Insurance Service Representative (CISR) designation in 1999
- Married to David with two daughters and two grandchildren
- Graduate of Warwick High School
- Resides in Manheim P.A.
- Attends Trinity E C Church
- Enjoys spending time with family, traveling, reading and knitting
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Toni Rice Account Manager - Farm & Agribusiness
- Joined the Ruhl team in July 2022
- From Lancaster and graduated from McCaskey HS
- Alumnus of Ashford University with a Bachelor’s Degree in Homeland Security and Emergency Management and a Master’s Degree in Healthcare Administration
- Member of Bergstrasse Evangelical Lutheran Church and Cocalico Valley VFW Post 3376 Auxilliary
- Married to husband, Randy, with 3 children and 8 grandchildren
- Enjoys spending time with family and friends, spending time outside, and especially going to a mountain house in Jim Thorpe
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Marie Becker Account Manager - Farm & Agribusiness
- Joined the Ruhl team in August 2022
- Graduated from Manheim Central HS; graduated from Penn State University
- From Manheim; resides in Elizabethtown
- Attends Community Bible Church (CBC) in Marietta
- Serves on the Manheim Community Farm Show Dairy Committee
- Married to husband, Carmen, and has a dog named Hank
- Enjoys spending time with family, especially her nieces and nephews, reading, and baking
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Robert Cohan, Jr., CPIA Account Executive - Horst Insurance Personal Lines
- Joined the Ruhl team in 2018
- Has been in the insurance industry for 18 years
- Received his Certified Professional Insurance Agent (CPIA) designation in 2019
- Alumnus of LaSalle University
- Member of Elks Lodge #12 & Perseverance Lodge #21
- Enjoys spending time with his wife and playing golf
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Deborah Gruel Account Manager - Horst Insurance Personal Lines
- Joined the Ruhl team in April 2023
- Born and raised in Lancaster County; lives in Manheim
- Graduated from Conestoga Valley HS; graduated from Consolidated School of Business with an Associate’s Degree in Accounting; graduated from Bryan University with an Associate’s Degree in Paralegal Studies
- Member of Community Fellowship Church
- Married to husband with two children
- Loves to cook, travel, and spend time with family
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Kessie Luscher Account Administrator - Farm & Agribusiness
- Joined the Ruhl team in April 2023
- Originally from Vietnam, was adopted and lived in Cleveland, Ohio; currently lives in Lancaster County
- Graduated from Massanutten Military Academy and York Technical Institute (Pastry Arts)
- Has two beautiful cat children: Miso and Toast, and a lovely spouse: James Grilli
- Enjoys watching horror movies, eating pastries, and playing video games
